Shipping Policy

Shipping Policy

Standard Delivery:

· Estimated delivery time 3-7 business days.

· All order processing occurs on business days only, which are Monday through Friday, from 9am to 4 pm IST. Orders placed on Saturdays, Sundays, holidays, or after 4 pm EST are processed the next business day. All packages are delivered Monday through Friday.

· Stock items ship out within 24-48 hours, unless otherwise noted.

· Large quantity purchases may add 1-3 business days to shipping. Item(s) may also be bulk packed.

· Items which are made to order ship out in 5-7 business days.

· Custom items can take between 5-15 business days to ship.

NOTE: Many of our items are drop shipped directly from the manufacturer. As such, you may receive multiple packages.

Shipping      

· Standard Courier service like DTDC is the package service used by The  Swasthgram Store. Unless otherwise requested, all orders are shipped via speed post or standard courier.

· Some items do require freight shipping. Freight shipping costs are charged after the item ships. Unless otherwise requested, all freight items ship via ground service.

· The  Swasthgram Store is not held responsible for any delays by courier may incur due to circumstances beyond their control. This would include but not limited to: weather conditions, mechanical delays, equipment failures.

· The  Swasthgram Store is not held responsible for any delays courier may incur due to incomplete address information, or wrong address information provided by the customer.

· All packages are insured when they leave The  Swasthgram Store. If a package is damaged in shipment , you should not accept the package without appropriate documentation of damage. The  Swasthgram Store is not responsible for merchandise damaged in shipping.

Shipping Rates

· We charge per courier published rates.

Note: We reserve the right to adjust the shipping charge if the actual rate comes back higher than originally calculated due to the dim weight of the package.

Canadian

· Packages ship international services to Canada

· The customer is responsible for all shipping expenses as well as customs charges, taxes and fees, and duties due upon entering the destination location.

· We reserve the right to adjust the shipping charge if the actual rate comes back higher than originally calculated due to the destination or DIM weight of the package.

International

· Packages ship international courier services like Fedex, Speed Post & DHL.

· The customer is responsible for all shipping expenses as well as customs charges, taxes and fees, and duties due upon entering the destination location.