Donation Refund Policy

Refund Policy

Effective Date: April 2024

Swasthgram is a non-profit organization dedicated to improving community health and well-being. We value your support and contributions. This Return & Refund Policy outlines the circumstances under which we may provide a refund for donations made to Swasthgram.

Donation Refunds

Donations to Swasthgram are generally non-refundable. However, we understand that there may be exceptional circumstances where a refund is necessary. Refund requests will be reviewed on a case-by-case basis and granted at the discretion of Swasthgram.

Circumstances for Refunds

Refunds may be considered under the following circumstances:

  • Error in Donation Amount: If you made an error in the amount of your donation, please contact us immediately to request a correction.

  • Unauthorized Transaction: If you believe that your donation was made without your authorization, please contact us as soon as possible.

  • Duplicate Donation: If you accidentally made multiple donations, please notify us to arrange for a refund of the duplicate amount.

Refund Process

To request a refund, please contact us within 30 days of the donation date. Provide the following information:

  • Full name

  • Date of donation

  • Amount donated

  • Reason for refund request

Contact Information: 

Email: support@swasthgram.org
Phone: +1-213-510-0474
Address: 812 Peabody Dr. Falls Church, VA 22043, USA

We will review your request and notify you of the decision within 15 business days. If approved, refunds will be processed using the original payment method within 10 business days of approval.

Changes to This Policy

Swasthgram reserves the right to modify this Return & Refund Policy at any time. Changes will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Return & Refund Policy, please contact us at:

Swasthgram

Email: support@swasthgram.org
Phone: +1-213-510-0474
Address: 812 Peabody Dr. Falls Church, VA 22043, USA

Thank you for your support and understanding.